What happens if my baggage is lost, stolen or damaged?
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Q: What happens if my baggage is lost, stolen or damaged?
A: If this happens, you must report any lost or damaged baggage to the airline's handling agent at your arrival airport or at the arrival rail station if travelling by Eurostar. You will be given a form to complete. If you need to claim for damaged or lost luggage, you will need to send a copy of the form to your travel insurance company within 21 days of the receipt of your baggage.
A: If this happens, you must report any lost or damaged baggage to the airline's handling agent at your arrival airport or at the arrival rail station if travelling by Eurostar. You will be given a form to complete. If you need to claim for damaged or lost luggage, you will need to send a copy of the form to your travel insurance company within 21 days of the receipt of your baggage.
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