Contact Us

New Bookings
If you're having difficulty in booking online or would just like to ask a question about making a booking call 0870 300 8 333 and quote the reference number of your city break (if you have one).

0870 numbers are charged at just 8p a minute from a BT landline; charges of other operators may vary.

Existing Bookings
For all enquiries regarding existing city breaks bookings, please call our Customer Services team on 0870 300 8 335 and quote your booking reference number (you'll find this on your confirmation page & email confirmation)

Customer Services is open Monday to Saturday 9.00 a.m. - 5.00 p.m. (The best time to call is between 11 a.m. and 4 p.m). For emergency calls from overseas call +44 20 8239 7722

Other Methods of Contact
Email: admin@directline-citybreaks.co.uk
Fax: 020 8239 8400
Post: directline city breaks | NLA Tower | 12-16 Addiscombe Road | Croydon | Surrey | CR0 0XT

Become a directline citybreaks affiliate
Complete our affiliates form and we'll consider you for our affiliate program.

Your Feedback
Love or Hate, we want to know what you think of the hotels we sell and generally about the city breaks website feedback form

Data Protection & Your Privacy
This doesn't sound very exciting but we think you shouldn't trust any website that fails to tell you what they do to protect your data in a privacy policy.