Contact Us
How can we help you today?
Sales (making a new booking with us)
Our website is designed to help you easily search, compare and book a perfectly priced getaway. If you would prefer to make your booking by phone, or have any questons before doing so, you can call our Sales Team on 0800 408 5620.
Sales Opening Hours
Monday to Saturday 08:30 - 22:00
Sunday 09:00 - 22:00
Customer Services (after sales assistance)
Once you have made a booking, if you have an enquiry or wish to amend your existing booking with us please contact Customer Services on 08714 724 635.
Customer Services Opening Hours
Monday to Friday 09:00 - 17:00
Saturday 09:00 - 15:00
Sunday closed
To e-mail Customer Services, please use our customer service form.
If you need to write to us by post our office address is
Directline Citybreaks
No. 1 Croydon
12-16 Addiscombe Road
Croydon
CR0 0XT
Feedback
We're always interested in receiving feedback about our website, service, or the holiday you just got back from.
Let us know via our feedback form
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