Directline Citybreaks FAQs
I haven't travelled yet...
A: Once you complete the online booking process and have confirmed your booking, you will receive a confirmation...
A: If your booking is made on a charter flight you can expect to receive your tickets for travel 7 days before departure...
A: Make sure you check your confirmation email and tickets carefully when you receive them. If you need to contact us to amend any booking...
A: No, this isn't currently possible. If you need to cancel your booking, please email us at [email protected]...
A: In the case of ticket detail queries please contact the call centre at [email protected] as soon as you receive your tickets.
A: Please let us know as soon as possible if you need assistance. We need to inform the airline...
A: Transfers are not included in city breaks. Click on the following links for competitive rates for transfers and car hire.
A: Eurostar issue e-tickets. They can be collected either on or before the date of travel. Using the user friendly ticket machines located inside the terminal...
A: In most cases you are able to increase your baggage allowance for a minimal fee prior to your departure. To do so, please contact our customer service team on 020 8239 8200.
A: The collection of Advanced Passenger Information (API) is a requirement from specific countries...
